Fax, text messages on your business numbers, and voicemail and recorded calls written out are now in production.
Three things that were in testing are now in production: fax, text messages on your business numbers, and voicemail and recorded calls written out.
What that means for you
| Feature | What you get |
|---|---|
| Fax | Send and receive faxes as PDFs from the browser, with cover pages, shared lines and a fax desk that shows every fax by its first page |
| Text messages | Customers text the number they already call, and your team answers together from the browser or the app |
| Voicemail in writing | Each message written out on the Voicemail page, in the app and in the email, so you can read it before you listen |
| Calls in writing | A recorded call laid out as a conversation, and the call log searchable by what was said |
What is still in testing
The backup provider for calls out stays in testing until it has met a real provider refusing a call. The iPhone app is still in testing too, and not yet on the App Store.
If you would like any of it on your phone system, ask us for a quote.