Closed days that repeat every year, including the ones that move, like the fourth Thursday of November.
Holidays are in, including the ones that move.
Kinds of closed day
| Kind | Example |
|---|---|
| One date | A company event next Friday |
| The same date every year | January 1 |
| The same weekday of a month | The fourth Thursday of November |
| The last weekday of a month | The last Monday of May |
Enter a holiday once with one example date, say which kind it is, and the system works out every year after that.
More than one day
A holiday can run for several days. Enter the first day and the last, and the whole stretch is closed. A year-end break that starts in December and runs into January works every year without touching it.
Its own message
Each holiday can have its own recording and its own destination. "We are closed for Kamehameha Day and will be back tomorrow" is a better thing to hear than the everyday after-hours message.
A holiday without one uses the schedule's usual closed message.
Which rule wins
If two entries land on the same day, the one entered for that specific date wins over one that repeats. So "we are open this particular holiday" or "this year the party is on the 15th" can be handled without deleting the yearly rule.
The point
Somebody always used to be responsible for changing the greeting before a holiday and changing it back after. They forgot about one time in three, and customers heard "we are open" on a day nobody was there. Now it is entered once, in January, and it is done.